Maddee in Alberta was gifted one of our Wealden Garden Trugs as a birthday present from her daughter. She wrote to us saying: Dear Robin, Thank you so much! I love it. Perfect size for me. The wood and construction are amazing! I will enjoy it for many years to come. Also thank you for…
Winter is the time of year when things go quiet for us in the Trug industry. People have bought their Christmas presents and are concerned about their mortgage rates and heating bills. So we normally build up stocks of Trugs ready for the spring when folk tend to think more about their gardens. Trugs do…
It is a while since I posted but many things have been happening behind the scenes in preparation for the Heritage Centre. I spent a day with the students of the surveying and planning department at East Sussex College in Eastbourne reviewing their various designs for our proposed new home. The students had made good…
We recently sent a trug to Chris Taylor in New South Wales, Australia. There was a bit of a delay in delivering in Australia which we picked up on our monitoring of Chris’ parcel and we chased the couriers directly. Chris now has written to us saying: “Hi Robin, I now have the package. I…
Christine ordered a South Down Hastings Garden Trug to be delivered to her friend in the Highlands of Scotland. She wrote to us saying “Just wanted to let you know that the trug arrived safely in the Highlands yesterday and Janet is delighted with it and the remarkable craftsmanship”. Christine, London.
We sent a couple of Trugs to Enid in London and she wrote to us: “I am absolutely delighted with the two trugs which arrived yesterday. My friend received one as a housewarming gift. She was delighted to receive such a useful beautiful gift. I showed her one which is over a hundred years old,…
Sukhie Patel from Washington State USA wrote to us about the Trug she had just ordered v ia Etsy. She said “Thank you for selling these trugs internationally. I grew up in Dorset why my grandpa always used one of these in his gardening. He passed away last year and I am so excited to…
We just sent a Trug to Diana Shaw in Hawaii and got this photo back from Diana of her new friend enjoying the Hawaii sunshine in her garden. Diana said “It has arrived!!!! So very beautiful!!!! And, just FYI we originally saw it on an episode of Escape to the Country! We are so glad…
This week we have secured two more dealers in the UK, Hortus Blackheath in London http://www.hortus-london.com and The Box Garden Antiques in Beaminster, Dorset. Welcome to our world-wide dealer network!!
We have a new dealer in Minnesota, USA. Horta Culture is at 3990 St. Croix Trail South, Afton, MN 55001. Jill’s first order went via DHL and was delivered last Friday. We tracked it all the way. Jill wrote and said ” Thank you Robin. This is the best customer service I have ever received.…
